Privacy Policy for wd02.watchhousesale.com
Tin Yau Limited operates the e-commerce website located at wd02.watchhousesale.com. This document describes how Tin Yau Limited collects, uses, stores, and discloses information from all customers and visitors of wd02.watchhousesale.com.
Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Information Collected
Tin Yau Limited collects the following categories of information:
Personal identification information: full name, billing address, shipping address, email address, telephone number, date of birth, and government-issued identification number where required for payment verification.
Payment information: credit card number, debit card number, card expiration date, card security code, bank account details, and digital wallet identifiers.
Order details: product names, product quantities, selected variants, unit prices, total order value, shipping method, and order status history.
Technical data: IP address, browser type, operating system, device type, screen resolution, language settings, time zone, and referring website URLs.
Account credentials: username, hashed password, password reset tokens, and account creation timestamp.
Communication records: customer support chat transcripts, email correspondence, and telephone call recordings.
Methods of Collection
Tin Yau Limited collects information through the following methods:
Direct input from customers during account registration, order placement, checkout process, newsletter signup, and contact form submission.
Automated tracking technologies including HTTP cookies, local storage objects, pixel tags, web beacons, and JavaScript scripts deployed on wd02.watchhousesale.com.
Payment processors transmitting transaction confirmation data to Tin Yau Limited after a completed purchase.
Email delivery systems recording open rates, click-through rates, and device information when customers interact with emails sent by Tin Yau Limited.
Use of Information
Tin Yau Limited uses collected information for the following purposes:
Order processing: verifying payment authorization, calculating shipping costs, generating invoices, and providing order confirmation receipts.
Product delivery: printing shipping labels, submitting package pickup requests to carriers, and providing tracking numbers to customers.
Customer support: answering product inquiries, resolving delivery disputes, processing returns and refunds, and investigating lost shipments.
Fraud prevention: detecting unauthorized payment attempts, validating shipping addresses against bank records, and identifying suspicious order patterns.
Legal compliance: calculating applicable sales taxes, issuing tax invoices, responding to court orders, and complying with law enforcement requests.
Account administration: resetting lost passwords, managing subscription preferences, and sending transaction receipts.
Service improvement: analyzing page load speeds, measuring checkout abandonment rates, and debugging technical errors on wd02.watchhousesale.com.
Marketing communications: sending abandoned cart reminders, product restock alerts, and promotional offers to customers who explicitly opt into marketing emails.
Information Sharing
Tin Yau Limited discloses collected information to the following categories of recipients:
Payment processors for authorizing credit card transactions and initiating bank transfers. These processors operate under their own privacy policies.
Shipping carriers including postal services and courier companies for package delivery. Carriers receive customer names, shipping addresses, telephone numbers, and product weight specifications.
Legal authorities when required by a subpoena, court order, or search warrant issued by a court of competent jurisdiction.
Cloud hosting providers that store wd02.watchhousesale.com database contents on encrypted servers located in the European Union.
Email service providers that manage marketing campaign distributions and transactional email deliveries on behalf of Tin Yau Limited.
Tin Yau Limited does not sell customer information to third parties. Tin Yau Limited does not rent customer mailing lists to advertisers.
Data Storage and Retention
Tin Yau Limited stores customer information on servers located in the European Union. Order records are retained for seven years from the date of the last transaction to comply with tax audit requirements. Account information is retained until the customer submits a written deletion request. Payment card details are retained for thirty days after order completion and are then permanently deleted.
User Rights
Customers residing in the European Union have the following rights under the General Data Protection Regulation:
Right of access: obtain a copy of all personal information that Tin Yau Limited holds about the customer.
Right to rectification: correct inaccurate or incomplete personal information stored by Tin Yau Limited.
Right to erasure: request permanent deletion of personal information when the information is no longer necessary for order processing or legal compliance.
Right to data portability: receive a machine-readable copy of personal information and request transmission to another data controller.
Customers residing in California have the following rights under the California Consumer Privacy Act:
Right to know: request disclosure of categories of personal information collected, sources of collection, business purposes for collection, and third parties receiving information.
Right to delete: request deletion of personal information subject to exceptions for transaction completion and security enforcement.
Right to opt out: direct Tin Yau Limited to stop selling personal information. Tin Yau Limited does not sell personal information and therefore provides this right as a confirmation.
To exercise any right, customers must submit a verifiable request to [email protected]. Tin Yau Limited responds to verified requests within thirty days.
Cookies and Tracking Technologies
Tin Yau Limited deploys the following cookie categories on wd02.watchhousesale.com:
Strictly necessary cookies that enable shopping cart functionality, checkout form submission, and user authentication. These cookies do not require customer consent.
Functional cookies that remember language preferences, currency selections, and previously entered shipping addresses.
Analytics cookies that measure visitor counts, page visit durations, and navigation paths. Tin Yau Limited uses these cookies to optimize wd02.watchhousesale.com layout and product search relevance.
Customers may disable all non-necessary cookies through browser settings. Disabling strictly necessary cookies prevents the shopping cart from retaining selected products.
Children's Privacy
Tin Yau Limited does not knowingly collect information from individuals under sixteen years of age. Any customer who is under sixteen years of age must obtain parental consent before placing an order on wd02.watchhousesale.com. If Tin Yau Limited discovers that information from an underage customer was collected without parental consent, the company permanently deletes that information within seventy-two hours of discovery.
Security Measures
Tin Yau Limited implements Transport Layer Security version 1.3 encryption for all data transmitted between customer browsers and wd02.watchhousesale.com servers. Customer passwords are hashed using the bcrypt algorithm with a cost factor of twelve. Payment card data is tokenized by payment processors and never stored on wd02.watchhousesale.com databases. Employee access to customer information requires two-factor authentication and is logged to an audit trail reviewed monthly.
Changes to This Privacy Policy
Tin Yau Limited updates this Privacy Policy by posting a revised version at wd02.watchhousesale.com/privacy. The revision date displayed at the top of this document indicates the effective date of the latest changes. Customers who have an active account receive email notification of any material change thirty days before the change takes effect.
Contact Information
Questions about this Privacy Policy or requests regarding personal information must be submitted to:
Email: [email protected]
Postal address: Flat A, 14/F, Wu Chung House, 495 Gloucester Road, Wan Chai
Tin Yau Limited appoints a Data Protection Officer available at [email protected] for matters concerning privacy compliance.