Terms of Service
Welcome to wd02.watchhousesale.com. These Terms of Service govern your access to and use of the website and any purchase of products from Tin Yau Limited. By using the website or placing an order, you agree to these Terms of Service in full. If you do not agree with any part of these terms, you must not use the website or purchase any products.
1. Eligibility and Account Responsibility
You must be at least 18 years old to place an order on wd02.watchhousesale.com. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Tin Yau Limited disclaims all liability for unauthorised access to your account resulting from your failure to secure your login information.
2. Product Descriptions and Pricing
Tin Yau Limited strives to display accurate product images, colours, and descriptions. However, actual colours may vary depending on your screen settings. Tin Yau Limited does not warrant that product descriptions or other content are error‑free. Prices for all products are subject to change without notice. The price applicable to your order is the price displayed at the time you place the order. Tin Yau Limited reserves the right to correct any pricing errors and to cancel any orders subject to such errors.
3. Order Acceptance and Cancellation
All orders placed on wd02.watchhousesale.com constitute an offer to purchase. Order acceptance occurs when Tin Yau Limited sends an order confirmation email to the address you provided. Tin Yau Limited reserves the right to refuse or cancel any order for any reason, including product unavailability, suspicion of fraudulent activity, or any violation of these Terms of Service.
4. 14‑Day No‑Reason Return and Refund Policy
Tin Yau Limited grants every customer a 14‑day no‑reason return and refund policy. You may return any eligible product within 14 days of the date you receive the product. No reason or explanation is required. To initiate a return, you must contact [email protected] within the 14‑day period and follow the return instructions provided by Tin Yau Limited. Returned products must be in original condition, unused, and with all original tags and packaging. You are responsible for return shipping costs unless the product is defective or the return results from an error by Tin Yau Limited.
5. Refund Processing and Crediting Time
Upon receipt and inspection of the returned product, Tin Yau Limited will process your refund. Refund processing requires at least 14 days from the date Tin Yau Limited receives the returned product. After processing is complete, the refund amount will be credited to your original payment method. The credit will appear in your account within at least 14 days from the date of processing completion. The total time from return delivery to the final credit to your account may therefore exceed 28 days under normal circumstances.
6. PayPal Refund Timing
If you made your purchase using PayPal, the refund will be issued to your PayPal account. PayPal refunds require at least 14 days from the date Tin Yau Limited initiates the refund transaction. Due to local legal requirements in certain jurisdictions, PayPal refunds in some regions may take up to 30 days to complete. Tin Yau Limited has no control over the payment processing timeline once the refund is submitted to PayPal. You acknowledge that these PayPal‑specific timelines supersede any general refund statements elsewhere in these Terms of Service.
7. Shipping and Delivery
Tin Yau Limited ships products to the address you provide during checkout. Delivery time estimates are provided for convenience only and do not constitute a guarantee. Title and risk of loss for products pass to you upon delivery to the carrier. Tin Yau Limited is not responsible for delivery delays caused by the carrier, customs processing, or any other event beyond the reasonable control of Tin Yau Limited.
8. Intellectual Property Rights
All content on wd02.watchhousesale.com, including product images, text, graphics, logos, and software, is the exclusive property of Tin Yau Limited or its licensors. No content may be copied, reproduced, distributed, or used to create derivative works without the prior written consent of Tin Yau Limited. You are granted a limited, non‑transferable, and revocable license to access the website for personal, non‑commercial use only.
9. Limitation of Liability
To the maximum extent permitted by law, Tin Yau Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or the purchase of any product. The total aggregate liability of Tin Yau Limited for any claim arising under these Terms of Service shall not exceed the total amount you paid for the product giving rise to such claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Tin Yau Limited and its employees, agents, and affiliates from and against any and all claims, damages, losses, and expenses arising out of your breach of these Terms of Service or your violation of any applicable law.
11. Governing Law – Hong Kong Law
These Terms of Service and any dispute arising from or relating to these Terms of Service, your use of wd02.watchhousesale.com, or any purchase of products from Tin Yau Limited shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms of Service or any transaction conducted on wd02.watchhousesale.com.
12. Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms of Service shall be resolved exclusively by the courts of the Hong Kong Special Administrative Region. You irrevocably submit to the personal jurisdiction of such courts for the purpose of litigating any such dispute. You agree that any cause of action you may bring must be filed within one year after the cause of action arises.
13. Modifications to Terms of Service
Tin Yau Limited reserves the right to revise or update these Terms of Service at any time without prior notice. The revised version will be posted on wd02.watchhousesale.com with an updated effective date. Your continued use of the website after any change constitutes your acceptance of the revised Terms of Service.
14. Contact Information
For any questions regarding these Terms of Service or to initiate a return, please contact [email protected]. Our physical address for legal correspondence is:
Flat A, 14/F, Wu Chung House, 495 Gloucester Road, Wan Chai
15. Severability and Entire Agreement
If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. These Terms of Service constitute the entire agreement between you and Tin Yau Limited regarding your use of wd02.watchhousesale.com and the purchase of products, superseding any prior agreements or communications.